How to Book flights to Russia?How to Book flights to Russia?
There are a few easy steps. Please choose your destinations, dates of travel and submit search button. The next step is to choose your flights and book. Than you should make payment and get your e-tickets.
When do I get my airline ticket?When do I get my airline ticket?
You will get your e-ticket by e-mail after you payment is verified. If your selected flight does not allow an electronic ticket, your paper ticket will be sent to the address noted in your request form by express delivery service (DHL, FedEx). Extra fee is charged.
What are e-tickets?What are e-tickets?
The majority of airline companies offer you to travel with e-tickets. Now you should not worry of loosing your paper tickets. The e-tickets are immediately sent you by e-mail after you purchased it and after your payment is verified. It is very easy and convenient.
Do all airline companies sell e-tickets?Do all airline companies sell e-tickets?
Not all airline companies offer this option yet, but the major ones sell e-tickets. Unfortunately, it is impossible to know whether or not your chosen flights offer e-tickets until you make a booking. Paper tickets are often required when you have a complicated itinerary involving several airlines.
How do I use an e-ticket?How do I use an e-ticket?
You will receive an e-mail containing your itinerary, your flight numbers and the reservation number after you purchased an e-ticket. You need to give the airline representative your printed e-ticket, your name, your flight number and present your ID (a passport is required for all international flights). Some airline companies may also ask you to show a credit card used for purchasing the ticket.
Can I use my debit card for purchasing tickets?Can I use my debit card for purchasing tickets?
Yes, you can. You should make sure that you have enough funds on your card for making a payment.
Do you check credit cards before issuing the tickets?Do you check credit cards before issuing the tickets?
Yes, before issuing the tickets we verify that your billing address matches the information from the bank that issued your credit card. In some cases to verify that the credit card does belong to you we can request a written authorization form.
Can I cancel my reservation?Can I cancel my reservation?
If you want to cancel the reservation for an issued ticket please call 1-800-755-3080 (USA) or 7-812-325-4044 (Russia) or e-mail info@flightsrussia.com
Will you inform me if an airline cancels my flight or changes schedule?Will you inform me if an airline cancels my flight or changes schedule?
Yes, of course. We always inform our clients of all schedule changes and cancels in their reservations. We also recommend you to check up the airline directly on their web-site or by phone as sometimes the changes happen on a short notice.
Can I change my flight after my ticket was issued or my booking was confirmed?Can I change my flight after my ticket was issued or my booking was confirmed?
Of course, you can. Please call us at 1-800-755-3080 (USA) or 7-812-325-4044 (Russia) or e-mail at info@flightsrussia.com and we will do our best to resolve your problem. Airline fees may apply.
What do I do if my name on a ticket is misspelled?What do I do if my name on a ticket is misspelled?
If your name is misspelled immediately call us at 1-800-755-3080 (USA) or 7-812-325-4044 (Russia) or e-mail at info@flightsrussia.com. A small penalty fee will be charged for a name changing in an already issued ticket.
